VPN Connection Unavailable – device missing Remote Access service if get error 1068

VPN Connection Unavailable – device missing

If you try to setup a new VPN connection on a Windows 7 or 8 based computer and you faced the “Unavailable – Device missing” error at VPN’s connection status, then probably the corresponding services for VPN connectivity are missing or one (or more) required WAN miniport(s) are not working properly.

Problem description: After setting up a new VPN connection (through ‘Network and Sharing Center’ > ‘Setup a New Connection or Network’), you face the following symptoms on your computer:
a. The new VPN connection, displays a “Unavailable – device missing” error at Description – Status details. (at ‘Network and Sharing Center’ > ‘Change Adapter Settings’ > ‘Network Connections’ window).

Restart required VPN services:

1. Open Windows Services control panel: To do that:

• Press Windows + R keys to open the run command box.
• In the Search box, type: services.msc  & click OK.

 

2. Make sure that the following services are exist and started.

1. Remote Access Auto Connection Manager.
2. Remote Access Connection Manager
3. Telephony

– If all the above services exists, try to restart them manually and then try to use your VPN connection. If the problem persists continue to Step-3

 How to start the Remote Access service if get error 1068?

 

1. Control Panel → Administrative Tools → Services → Windows Event Log
2. Right-click "Properties → Startup type" if disabled, turn it on to automatic

Enabling this unblocks the opportunity to Enable/start the Remote Access Connection Manager and Remote Access Auto Connection Manager.